Hetauda Emergency Numbers & Hospital Contacts
The authoritative, verified emergency directory for Hetauda and Makwanpur: national 24/7 toll-free codes, hospital emergency rooms, ambulance dispatch, blood bank, fire brigade, police CUG lines, and civic utilities.
1. Primary Emergency Toll-Free Codes (24/7 Nationwide)
These nationwide emergency short codes can be dialed toll-free from any mobile network (NTC, Ncell, Smart Cell) or landline without dialing an area code:
| Emergency Service | Short Code | Call Type | Operational Hours |
|---|---|---|---|
| Nepal Police (Emergency Dispatch) | `100` | Toll-Free | 24 Hours / 365 Days |
| Fire Brigade (Barun Yantra / बारुणयन्त्र) | `101` | Toll-Free | 24 Hours / 365 Days |
| Central Ambulance Dispatch | `102` | Toll-Free | 24 Hours / 365 Days |
| Traffic Police Control Room | `103` | Toll-Free | 24 Hours / 365 Days |
| Armed Police Force (APF) Control | `1114` | Toll-Free | 24 Hours / 365 Days |
| Disaster Emergency Helpline (MoHA) | `1149` | Toll-Free | 24 Hours / 365 Days |
| Child Helpline (बाल हेल्पलाइन) | `1098` | Toll-Free | 24 Hours / 365 Days |
| Women Helpline (Gender-Based Violence) | `1145` | Toll-Free | 24 Hours / 365 Days |
When dialing short codes like 100, 101, 102, or 103 from a mobile phone in Hetauda, do not add the 057 area code prefix.
2. Hospital Emergency Rooms (ER) & Specialized Medical Care
For acute medical trauma, surgical emergencies, snakebites, ICU admissions, and specialized eye care in Hetauda:
| Hospital Name | Location | 24/7 Emergency Lines | General Inquiries / OPD |
|---|---|---|---|
| Hetauda Hospital (Provincial / MBAHS) | Hospital Road, Ward 1 | `057-520120`, `057-520199` | `057-520305`, `057-523977` |
| Hetauda Model Hospital | Swargalok Path, Ward 1 | `057-522756` | `057-522135`, `9745321648` |
| CMC Chure Hill Hospital | Thanabharyang, Ward 11 | `057-524175`, `057-525175` | Highway Trauma & ICU Services |
| Hetauda Orthopedic Hospital | Bhintuna Marg, Ward 1 | `057-526466` | Orthopedic & Fracture Trauma |
| Hetauda Community Eye Hospital (NNJS) | Near Buspark, Ward 10 | `057-520182` (24/7 Eye Trauma) | `057-522182`, `057-523182` |
Eye Hospital Token Booking & OPD Notes:
- •Token Distribution: Starts at 07:00 AM daily at the main counter of Hetauda Community Eye Hospital (NNJS).
- •OPD Consultation Hours: 08:30 AM to 04:30 PM (Sunday through Friday).
- •Emergency Unit: Open 24/7 for acute eye trauma, chemical splashes, and foreign body removals.
Hetauda Hospital (Hospital Road, Ward 1) is the designated referral hub for the *Government Health Insurance Board (Swasthya Bima)*, providing subsidized emergency treatment and prescription medicines.
3. Blood Bank, Ambulance Dispatch & Fire Rescue Services
Immediate contacts for blood transfusion, emergency medical transport, municipal fire rescue, and mortuary vans:
A. Nepal Red Cross Society (Makwanpur Chapter — Hetauda-1):
- •Blood Transfusion Service (Blood Bank): `057-520711` (Direct line for whole blood, platelets, and emergency donor mobilization).
- •Red Cross 24/7 Ambulance Dispatch: `057-520245`
- •Central Government Ambulance: `102`
B. Fire Brigade & Disaster Rescue (बारुणयन्त्र उपशाखा):
- •Fire Station Landline: `057-520677`
- •Quick Emergency Dial: `101`
- •Fire Sub-Branch In-Charge Mobile: `9841645356`
C. Municipal Mortuary Van (शव वाहन):
- •Direct Dispatch Mobile: `9849505600`
For urgent negative blood group requirements (A-, B-, AB-, O-), contact the Red Cross Blood Transfusion Service at `057-520711` or coordinate with local volunteer donor groups in Hetauda.
4. Local Police & Law Enforcement (Hetauda / Makwanpur)
Direct control room and officer CUG mobile contacts for law enforcement and highway safety across Makwanpur:
A. District Police Office (DPO) Makwanpur:
- •Emergency Control Room Landlines: `057-520399`, `057-520811`, `057-523811`
- •Duty Officer CUG Mobiles: `9855090150`, `9855045555`
- •Women & Children Service Center (GBV Cell): `057-522001`
B. Provincial & Highway Security Units:
- •Bagmati Province Police Control Room (Hetauda): `9855090130`
- •District Traffic Police Office, Makwanpur: `9855091000` (For highway accidents, traffic blockades, and transit clearance).
- •Armed Police Force (APF) No. 14 Battalion (Hetauda): `9851272395`
- •Nepal Army (Gorakh Bahadur Gan, Suparetar Barracks): `057-520301`, `9851141063`
For vehicle breakdowns, landslides, or traffic accidents along Kanti Lokpath, Tribhuvan Highway (Daman route), or East-West Highway, contact District Traffic Police Makwanpur directly at `9855091000`.
5. District Administration, Disaster Management & Civic Utilities
Important municipal, administrative, and utility breakdown contacts in Hetauda:
A. District Administration Office (DAO) Makwanpur:
- •Main Exchange Landlines: `057-520388`, `057-520495`
- •Chief District Officer (CDO): `9855027777`
- •Assistant CDO / Information Officer: `9855030495`
- •Disaster Management Branch: `9855070498`
B. Municipal Governance & Public Utilities:
- •Hetauda Sub-Metropolitan City Office (नगर कार्यपालिका): `057-520377`, `057-520044`, `057-525839`
- •Nepal Electricity Authority (NEA) Hetauda Distribution:
- •No-Light Breakdown Desk: `057-520117`, `057-520344`
- •NEA National Helpline: `1150` / `1151`
- •Hetauda Drinking Water Management Board (खानेपानी बोर्ड): `057-521948`, `057-525948`
For municipal emergency complaints regarding road blockages, fallen trees, or drainage overflows, contact the Hetauda City Office control desk at `057-520377`.
Places Mentioned in this Guide
Hetauda Hospital (हेटौंडा अस्पताल - MBAHS)
📍 Hospital Road, Swargalok Path, Ward No. 1, Hetauda, Nepal
CMC Chure Hill Hospital (चुरे हिल अस्पताल)
📍 Thanabharyang, Mahendra Highway, Ward No. 11, Hetauda, Nepal
Hetauda Community Eye Hospital (हेटौंडा सामुदायिक आँखा अस्पताल)
📍 Netra Jyoti Marg, Ward No. 10, Hetauda 44107, Nepal